Privacy at Carenthoniva matters
We take your data privacy seriously at every step
What information we collect
Carenthoniva gathers limited personal data for service delivery, such as contact details and usage statistics. Automated trade suggestion histories and analytics feedback are collected to optimise user experience.
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→Contact information for account creation
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→Usage data for analytics
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→Device details for support
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→Feedback or survey responses
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→Trade recommendation interaction logs
We avoid collecting financial account information or sensitive identification details. Data is encrypted and stored following Australian privacy requirements.
How we use your data
Personal information helps maintain user accounts and adapt service features to your preferences. Usage insights are used to improve our platform’s AI models and enhance communication clarity.
We never sell, rent, or share your data with unauthorised third parties. All processing is governed by legal obligations and privacy commitments.
Your privacy rights
Australian law gives you rights over your data—access, correction, erasure, and data portability. Please reach out for any requests about your personal information.
Right of access
Request a copy of your stored data
Right of correction
Ask us to update any inaccurate data
Right of deletion
Request erasure of your personal data
Right to portability
Receive data in accessible format
When we share your data
Limited sharing may occur with trusted service providers, strictly for platform operation or compliance.
All partners sign confidentiality agreements, restrict cross-border transfers, and undergo thorough vetting for privacy adequacy.
Security and safeguards
Your information is stored using encrypted, access-controlled infrastructure. Security protocols are reviewed and updated regularly.
Please report suspected security issues so we can respond quickly and keep your data safe.
Contact for privacy questions
Address: 255 Broadway, Glebe, NSW 2007 Australia
Phone: +61.7.0622.5206
Email: content@carenthoniva.com